Everyone can benefit from having at least a few consistent business practices. There are many known practices that are efficient at reflecting a company's overall goal. Oftentimes, these are practices that highlight a business's bottom line and/or customer base. However, by using practices that only focus on the final aspects, you end up excluding one of the most vital parts of the operation; the employees.
So today we are going to address 4 key business practices that will make both your customers and employees glad to be a part of your company.
1) Engage Your Employees
This is a practice that requires dedication and drive. If you want your business to grow and be sustainable it is important to have employees that care and would also like to see the business grow. Studies found that 68% of employees are disengaged in their work. Engagement is often best when the entire work environment is based on support, respect, and open communication.
2) Develop an Open Management Style
Being able to communicate with those you work with is crucial to productivity and engagement. There are many management styles such as charismatic, democratic, inspirational, etc. While every style has its pros and cons, an open management style is a very adaptive and welcoming one. This specific style allows your team members to ask questions and directly learn from you so they can improve.
3) Maintain a culture of innovation
There is something to be said about the tried-and-true practices which we still use today. Why fix something if it isn't broken? Well, there is much to gain from change. The now old practices were once considered new and innovative. By welcoming change and new ideas you open the door to endless potential. Whether it is short or long-term, innovative ideas are reflective of modern ideals and cultures. Such an aspect will not go unnoticed by customers.
4) Adopt flexible work policies
Finally, we have work policies/rules. Now, being flexible does not mean that your company rules should not be serious. Flexible means that they should be fairly inclusive and generally reasonable. Your employees should be treated with respect. You should also take time to consider scheduling. A few small changes to increase the freedom of your employees can result in better work lives and productivity.
In the end, whether you are a big business with several loyal customers and employees, or a small startup business looking to build a better base; everyone can benefit from having better business practices.